A systematic review of patient complaints about general practice

Findings

#ResourceNotFound: OAPLabels, EvidenceSummary#

Evidence Summary
Supporting technical documents that are health systems-relevant

Not usually available for this document type
Scientific Abstract

PubMed
Scientific Abstract

Publisher

Recency, quality and context of the findings

Last year literature searched

2019
Year Published

2019
Quality Rating

5/9 (AMSTAR rating from McMaster Health Forum)
Countries in which studies (included in the synthesis) were conducted

USA (8); UK (4); Denmark (2); Ireland (2); UK (England) (2); Israel (1); Netherlands (1); Singapore (1)
Global/regional focus

Not yet available
Country focus

USA (8); UK (4); Denmark (2); Ireland (2); UK (England) (2); Israel (1); Netherlands (1); Singapore (1)
Low - and middle-income country (LMIC) focus

Additional details about the research

Type of document

Systematic review addressing other questions
Type of question

Not effectiveness
Focus

Specific
Target

Health system
Priority Area

Not applicable
Health system topic(s)

Governance arrangements
Consumer & stakeholder involvement
Consumer complaints management
Theme

Optimal aging
Domain

Sectors
Primary care

Publication details

Citation

O'Dowd E, Lydon S, Madden C, O'Connor P. A systematic review of patient complaints about general practice. Family Practice. 2019.
DOI

10.1093/fampra/cmz082

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